Returns & Exchanges

At Malibu C®, we want you to be completely satisfied with your high-performance beauty solutions, which is why we offer a 30-day return window for products purchased directly from our website. If a formula doesn't meet your expectations, our streamlined process ensures a quick resolution for your hair and skin care needs.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Experience team via our online portal or email with your order number and the specific items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.

• 3.
  Ship to Malibu C®

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 7-10 business days.